Managed IT Services

Preventative Maintenance

We keep your business running

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I.T. support has historically been considered reactive not proactive. Logging issues and receiving support takes valuable time away from your business. This is where Preventative Maintenance comes in, with our ethos being

“We should know about it before you do”.

 

Preventative Maintenance is like general maintenance tasks for a car, such as checking the oil levels, tyre pressures, topping up the windscreen wash, etc. Like modern cars, Preventative Maintenance is now done by software using monitoring dashboards and alerts. These alerts enable our team to proactively respond to any issues before they become noticeable through your device or infrastructure.

Vinters has a dedicated Preventative Maintenance team utilising a series of industry leading monitoring and maintenance applications to keep an eye on your user devices and core infrastructure. This allows us to ensure they are performing optimally, up to date with the latest patches, and that no cyber security events are unfolding.

24/7 365 Service with Vinters - Our Monitoring

Our Monitoring

We understand how critical your infrastructure is. Most office hours are not 24×7, but you can almost guarantee these days that someone will be working outside of normal hours because of a deadline or traveling in a different time zone.

Many Managed Service Providers will not respond to monitoring outside of their core hours. This often leads to downtime for end users and company infrastructure. That’s why our Preventative Maintenance team will respond to critical alerts 24x7x365 as standard to ensure that your systems are available when you are in the office.

Patch Management

In a world where the rate of vulnerabilities is increasing and the cyber security threat is ever growing, Patch Management is becoming even more important. Vinters Preventative Maintenance Team will manage your patches, not only for Microsoft but for many leading applications.

Via our RMM platform, we can detect missing patches, categorise them, and apply them via policy regularly to your devices. We will then also deal with any failing patches on devices and attempt to re-install them when failed.

Speak to us today

To find out more about our preventative maintenance services, please get in touch with our sales team who will be happy to help.

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