Careers at Vinters

At Vinters, we believe technology should be an enabler, not a barrier. Our team is made up of highly skilled, passionate IT professionals who work together to deliver reliable, secure, and technically robust solutions for businesses. From managed IT support and cloud infrastructure to cyber security and data protection, Vinters offers a dynamic environment where expertise is valued and innovation is encouraged.
A career at Vinters means working with modern technologies, supporting a diverse customer base, and being part of a collaborative team that takes pride in technical excellence and customer satisfaction. We’re always looking for people who are motivated, curious, and committed to delivering high quality IT services.
Open Positions
Maidstone
£26 – 30k
Mon–Fri, 8:00 – 4:30
Do you enjoy being the first person people turn to when tech goes wrong?
Are you calm under pressure and confident talking users through fixes?
Want a steady, well run desk where first-line support is done right?
Support that’s structured. A team that’s friendly. A desk that runs smoothly.
You will be the first line of defence, logging tickets, resolving what you can, and escalating what you can’t. It’s a proper support desk: structured, well-run, with great senior engineers to learn from, and a manager who knows what good support looks like.
We’re not expecting you to know it all. Attitude, curiosity, and communication are what matter here. If you’ve done 1st line support before and are now looking to build on that experience, you’ll fit right in.
What you’ll be doing:
– Taking incoming support queries logging, triaging, resolving
– Troubleshooting across hardware, software, and networks.
– Supporting user onboarding/offboarding
– Keeping customers updated and happy
– Learning as you go, with proper support around you
Tech you’ll touch:
– Active Directory
– Microsoft 365
– Windows, Linux & Mac OS
– Basic networking (IP, DNS, DHCP)
– Oracle Database
– Cyber Security Alerts
– Public and Private Cloud Infrastructure
If you would like to apply, please send your CV to careers@vinters.com